Terms and Conditions

Date of Last Revision: November 19, 2024

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.

By using the Craft Team, LLC, website (the “Site”) or any Craft Team LLC applications or application plug-ins (“Applications”), you agree to follow and be bound by these terms of use (the “Terms of Use”) and agree to comply with all applicable laws and regulations, including United States export and re-export control laws and regulations. In these Terms of Use, the words “you” and

“your” refer to each customer, Site visitor, or Application user,

“we”, “us” and “our” refer to Craft Team, LLC and “Services” refers to all services provided by us.

It is your responsibility to review these Terms of Use periodically. If at any time you find these Terms of Use unacceptable or if you do not agree to these Terms of Use, please do not use this Site or any Applications. We may revise these Terms of Use at any time without notice to you. If you have any questions about these Terms of Use, please contact our Customer Care Center.

You agree that by using the site, any applications, and the services you are at least 18 years of age and you are legally able to enter into a contract.

These Terms require the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, and also limit the remedies available to you in the event of a dispute.

Please also refer to the Craft Team, LLC Terms of Service and Privacy Policy, each of which is incorporated herein by reference. Craft Team, LLC is not a law firm and may not perform services performed by an attorney. Craft Team, LLC and its Services are not substitutes for the advice of an attorney.

Craft Team, LLC strives to keep its legal documents accurate, current and up-to-date. However, because the law changes rapidly, Craft Team, LLC cannot guarantee that all of the information on the Site or Applications is completely current.  Craft Team, LLC may perform certain attorney access services and introduce our visitors to attorneys through various methods, including but not limited to (i) legal plans, (ii) third party attorney directory listings, and (iii) third party limited scope agreements. At no time is an attorney-client relationship fostered or created with Craft Team, LLC through the performance of any such services.

This Site and Applications are not intended to create any attorney-client relationship, and your use of Craft Team, LLC does not and will not create an attorney-client relationship between you and Craft Team, LLC. Instead, you are and will be representing yourself in any legal matter you undertake through Craft Team, LLC's legal document service.

Ownership. This Site and Applications are owned and operated by Craft Team, LLC. All right, title and interest in and to the materials provided on this Site and Applications, including but not limited to information, documents, logos, graphics, sounds and images (the “Materials”) are owned either by Craft Team, LLC or by our respective third party authors, developers or vendors (“Third Party Providers”). Except as otherwise expressly provided by Craft Team, LLC, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site or on any Applications shall be construed to confer any license under any of Craft Team, LLC’s intellectual property rights, whether by estoppel, implication or otherwise. See the “Legal Contact Information” below if you have any questions about obtaining such licenses. Craft Team, LLC does not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by Craft Team, LLC. Any rights not expressly granted herein are reserved by Craft Team, LLC.

Limited Permission to Download. Craft Team, LLC hereby grants you permission to download, view, copy and print the Materials on any single, stand-alone computer (or, for Microsoft Agave users, one copy of the Application on up to five devices affiliated with your Marketplace Windows Live ID account) solely for your personal, informational, non-commercial use provided that (i) where provided, the copyright and trademark notices appearing on any Materials not be altered or removed, (ii) the Materials are not used on any other website or in a networked computer environment and (iii) the Materials are not modified in any way, except for authorized editing of downloadable forms for personal use. This permission terminates automatically without notice if you breach any of the terms or conditions of these Terms of Use. On any such termination, you agree to immediately destroy any downloaded or printed Materials. Any unauthorized use of any Materials contained on this Site or Applications may violate copyright laws, trademark laws, laws of privacy and publicity and communications regulations and statutes.

Links to Third Party Sites. This Site and Applications may contain links to websites controlled by parties other than Craft Team, LLC (each a “Third Party Site”). Craft Team, LLC works with a number of partners and affiliates whose sites are linked with Craft Team, LLC. Craft Team, LLC may also provide links to other citations or resources with whom it is not affiliated. Craft Team, LLC is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any website accessed from a Third Party Site or any changes or updates to such sites. Craft Team, LLC makes no guarantees about the content or quality of the products or services provided by such sites. Craft Team, LLC is not responsible for webcasting or any other form of transmission received from any Third Party Site. Craft Team, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Craft Team, LLC of the Third Party Site, nor does it imply that Craft Team, LLC sponsors, is affiliated or associated with, guarantees, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that Craft Team, LLC is not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

Use of Craft Team, LLC Legal Forms. On our Site, through our Applications, and through certain partners, we offer self-help “fill in the blank” forms. If you buy a form from one of our partners, you will be directed to that partner’s website and their terms of use will control. If you buy or download a form on our Site or Application, the terms and conditions of these Terms of Use control. You understand that your purchase, download, and/or- use of a form document is neither legal advice nor the practice of law, and that each form and any applicable instructions or guidance is not customized to your particular needs.

Licenses information* At Craft Team, we prioritize transparency and honesty in all our interactions. Currently, we are in the process of obtaining the necessary licenses, including flooring (C-15) and general contractor's license, to further enhance our services. Rest assured, our team is committed to maintaining the highest standards of professionalism and delivering quality work on every project. We appreciate your trust in us and look forward to serving you with integrity and excellence. 

PLEASE READ THESE COMPANY POLICYS’ CAREFULLY BEFORE USING THIS SITE:

1. REGULAR RATE POLICY

Regular Rate is up to 8 hours. After 8 hours Over-Time Rate will begin.

*hourly rate includes trip fee (if over 40 miles -> milage*2 for the 1st hour of work)

2. OVER-TIME RATE POLICY

Over-Time Rate is up to 12 hours. After 12 Hours Double Time Rate will begin.

3. DOUBLE TIME RATE POLICY

Double Time Rate is after 12 hours until Maximum amount of time allowed to work by by California Labor Board.

4. ACCEPTIABLE PAYMENT POLICY

Payments may be made by Cash, Check, Cashiers Check, Venmo, Zelle, Debit or Credit Card.

5. CHANGES OTHER THAN STATED ON PROJECT PLANS POLICY

The company follows all project plans provided. If the client wishes to make changes to the project plans, the client must first inform the company of the changes being requested. The company will prepare a change order. Both parties will come to an agreement and sign the change order prior to any additional work being performed. Not all change orders require additional funding.

6. FAILURE TO RECEIVE FUNDS, CEASE WORK POLICY

All work will cease if a payment has failed to be paid or was paid and funds have been labeled as chargeback, disputed, insufficient funds, or for any other reason stated by the bank. Reissue of payment will be required to be paid by Cash or Cashiers check. If paid by Cashiers Check all work will cease until payment has fully cleared the company bank. A Change order for work to be preformed must be signed at this point in time to be in congruence with the law, as the time to complete the job would then be delayed due to the insufficient payment of funds to the company.

7. REFUSAL OF PAYMENT POLICY

In the event, a client refuses to pay for services rendered or within the agreed upon contract—the company will cease all work until payment has been received in full or a written agreement has been made.

8. CANCELLATION OF JOB AFTER PAYMENT HAS BEEN MADE.

The client has 3 days to cancel a contract after payment has been made. All booking payments made will be fully refunded to the client within 7 Business Days. Payment will be made to the client via Check or Cashiers check, and at the company's discretion. Note that we don't provide refunds for already completed work, if it is satisfactory, and the client accepts it.

9. ABUSE, HARASSMENT, AND AGGRESSIVE BEHAVIOR BY THE CLIENT

Craft Team Policy regarding ABUSE AND HARASSMENT in the workplace

Policy regarding Verbal Abuse and other related behavior by clients towards Craft Team staff. This policy shows how Craft Team keeps its duty to keep its staff safe from the abusive behavior and risks of being harmed by clients “the client” in the course of their work. “The client” includes relatives and friends of “the client”, visiting professionals, suppliers, tradespeople, and contractors. There are separate policies and procedures for addressing abuse to and from “the client” in the workplace, which is usually treated as a violation of corporate policies and addressed through the Craft Team policies. Related policies include:

Challenging Behavior, Violence and Aggression

Bullying

Harassment

Dignity at Work

Racial Harassment

Sexual Harassment

Verbal Aggression

Craft Team default position is that its staff should always be treated courteously and with respect for the work they are doing. They should not be subject to abusive behavior in any form, which includes:

rude, disrespectful, and offensive behavior, including derogatory remarks and disruptive acts amounting to verbal and emotional abuse, sexually inappropriate comments and behavior, racist and discriminatory abuse, threats of physical violence, aggressive and violent behavior

Policy regarding any violation of the above policy. Craft Team reserves the right to terminate any future and current services with “the client” upon initial or subsequent violations of any policy at the discretion of Craft Team. Craft Team reserves the right to warn the “the client” once on its Procedures. Craft Team reserves the right to terminate “the client” on any violation at any time of any policy including the first time. Warning In writing (email, text to “the client’s” phone number on file with corporate, and/or physical mail) of Behavior which has violated the policy, Time, and date of behavior in violation of a policy. Upon any additional violation of any policy of Craft Team after initial warning, Craft Team will send you a termination notice. The email will include your name, first and last, and the violations you have committed that resulted in termination of all services current and future.

10. CREDIT/DEBIT CARD PROCESSING FEE

If a client wishes to pay via credit or Debit Card a 3% Cent Processing Fee will be applied to the final bill. This amount is the amount the Credit Card Processing Company Charges Craft Team for accepting Credit/Debit Cards.

11. PICTURES AND VIDEOS POLICY

Pictures and videos may be taken regarding your job. All pictures and videos are the sole ownership of Bay Area Craft Team Home Improvement, to use and the company wishes, whether in a personal database or online marketing. By becoming a client of Bay Area Craft Team Home Improvement all clients agree and understand this policy.

 12. WARRANTY

Craft Team LLC warrants that all labor and installation will be free from defects in workmanship for a period of one (1) year from the date of completion. This warranty covers the cost of labor and materials to correct any defects due to faulty workmanship. This warranty does not cover damage caused by normal wear and tear, improper maintenance, or misuse.